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General Terms and Conditions




1. GENERAL
The following general terms and conditions apply to all orders placed by the buyer via our internet shop http://www.ankomst.ch, by email or by telephone, etc. in the version valid at the time of the order. Counterconditions in which the buyer refers to his (business) conditions will not be accepted.
By placing the order, the customer accepts these general terms and conditions. Deviating regulations require our written confirmation to be effective. This also applies to possible deviating conditions of the customer.

2. CONCLUSION OF A CONTRACT, STORAGE OF THE CONTRACT TEXT
The following provisions on the conclusion of a contract apply to orders via our internet shop http://www.ankomst.ch, by email or by telephone, etc. In case of conclusion, the contract will be concluded with

ankomst Inh. Christopher Berwing
Arlesheimerstrasse 17
CH–4053 Basel

The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

When an order is received in our online shop, the following rules apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order takes place in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the “Order” button
3) Checking the information in the shopping basket “CART”
4) Clicking the “Checkout” button
5) Entering personal data (name, Address, e-mail address)
6) Re-check or correct the respective entered data
7) Enter the payment information
8) Binding dispatch of the order by clicking the button “order for a fee” or “pay”, “order”

Before the binding submission of the order, the consumer can return to the website on which the customer’s information is recorded and correct or correct input errors by pressing the “Back” button in the Internet browser used by him after checking his details. Cancel the order process by closing the Internet browser. We immediately confirm receipt of the order by an automatically generated email (“order confirmation”). With this we accept your offer.

Storage of the contract text for orders via our internet shop: We will send you the order data and our terms and conditions by email. You can also access the terms and conditions at any time at https://www.ankomst.ch/agb see. For security reasons, your order details are no longer accessible via the Internet.

3. PRICES, SHIPPING COSTS, PAYMENT, DUE DATE
(1) The prices indicated include the statutory sales tax and other price components.
(2) The consumer has the option of paying in advance, PayPal, credit card (Visa, Mastercard).
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
4. DELIVERY
Delivery of our products is subject to availability. For items that are in stock, the standard delivery time is usually 10 business days from the date of order. For products that are not in stock and will be produced after you place your order, the estimated delivery time is 4 to 6 weeks from the time you place your order.
After you place your order, you will receive an order confirmation by e-mail. This confirmation will inform you of the estimated delivery time. We will do our best to deliver the goods to you as soon as possible.

5. RESERVATION OF TITLE
We reserve title to the goods until the purchase price has been paid in full.

6. RIGHT OF WITHDRAWAL OF THE CUSTOMER AS A CONSUMER

RIGHT OF WITHDRAWAL FOR CONSUMERS
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of withdrawal

RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of cancellation, you can

contact us owner Christopher Berwing
Arlesheimerstrasse 17
CH–4053 Basel
hello@ankomst.ch

by means of a clear declaration (e.g. a letter sent by post, fax or email) about your decision to cancel this contract, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

REVOCATION
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of the return transport of the goods.

End of revocation

7. WITHDRAWAL FORM
Model withdrawal form (If you want to withdraw from the contract, please fill out this form and send it back.)

To:
ankomst Inh. Christopher Berwing
Arlesheimerstrasse 17
CH–4053 Basel
hello@ankomst.ch 

I hereby withdraw / we (*) the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_____________________________________________________

Ordered on (*) / received on (*)

__________________

Name of the Consumer (s)

_____________________________________________________

Address of the consumer (s)


_____________________________________________________

Signature of the consumer (s) (only if this is communicated on paper)

__________________

Date

__________________

(*) Delete where inapplicable.

8. WARRANTY
The statutory warranty regulations apply.

9. CONTRACT LANGUAGE
German and English are available as contract languages.

10. CUSTOMER SERVICE
Our customer service is available Monday to Saturday from 9:00 a.m. to 12:00 p.m. by

phone: +41 76 661 03 76
E-Mail: hello@ankomst.ch

Basel, 2020, created with agb.de.






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